Hosepipe ban exemptions

Sometimes when the weather is particularly dry and hot in the Summer, your water supplier may enforce a hosepipe ban. You should always be able to check the dates and rules of enforcement in your area but be assured that most water companies do allow you to water newly laid turf – usually for 28 days after laying.  


Please check for hosepipe ban updates with your local water supplier. Below is some helpful information from the main suppliers in the South East area:

  • South East Water hosepipe bans
  • South West Water hosepipe bans - currently no bans in place, check here for updates
  • Thames hosepipe bans - Temporary Use Ban currently in place - check here for for information.


South East Water hosepipe bans

*Kent and Sussex – hosepipe ban planned from 12th August 2022*

“Exemptions - you may use a hosepipe to water your garden if: 

  • watering of new lawns for first 28 days after being laid and when undertaken outside of daily peak hours that occur 8am to 10am and 5pm to 9pm.” 

Link: https://www.southeastwater.co.uk/about/updates/tubs 


“Can domestic customers water their newly laid turf? 

You may use a hosepipe to water newly laid turf in domestic gardens for 28 days after planting/laying in order to help them establish. In order to do so you must be able to provide evidence of that date on which the gardening work was completed. Failure to do so and watering for longer than 28 days will be considered a breach of the conditions of the temporary use ban. However we would ask if possible to wait for cooler weather to lay new turf when we expect to see demand for water reduce.” 

Link: https://www.southeastwater.co.uk/about/updates/tubs-faqs (Outdoors) 


“I am a landscape gardener/turf grass grower – can I water newly laid turf? 

A newly laid piece of turf can be watered for 28 days from the date it was laid down. You must be able to provide evidence of the date of completion of works if we ask for it. We are conscious of the adverse effect the TUB has had on some of our commercial customers and we wanted to alleviate that proportionally.” 

Link: https://www.southeastwater.co.uk/about/updates/tubs-faqs (Commercials, schools and farms) 



Delivery timings 

Make sure you plan your delivery or collection so that the turf can be installed as soon as it arrives at your property or site, during Summer. On our website, or via phone - you can book a delivery on your selected available date. Turf is harvested up to 24 hours prior to delivery and we store the turf in specialised conditions to keep it cool and contain the moisture as much as possible before it is delivered to you. 

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